HELP & FAQs

Follow the link for the lowdown on all of our Bottle Features, Functions, Materials & Specifications

Check out our useful guide on How to use your Halo Bottle effectively

Shipping Options

• Economy - Royal Mail Tracked 48: 2-3 working days from shipping confirmation - FREE

•  Expedited - Royal Mail Tracked 24: 1-2 working days from shipping confirmation - £2 (the majority of orders placed with this service will arrive the following day)

For more info please see our Shipping Info page.

• Standard Shipping - Fully Tracked

• 2-5 days from despatch confirmation

• Shipping cost calculated at checkout based on weight

For more info please see our Shipping Info page.

• Standard Shipping - Fully Tracked

• 5-7 days from despatch confirmation

• Shipping cost calculated at checkout based on weight

For more info please see our Shipping Info page.

For product returns and refunds please see our Returns Policy

Yes! Halo Bottle offers a range of wholesale opportunities to retailers as well as co-branding and corporate gift options for businesses, clubs and societies and events.

Please email your enquiry to corporatesales@halobottle.com. Alternatively, fill out a contact form for Retail Enquiries or Co-Branding Enquiries.

Yes! We ship globally. Please note that orders delivered outside the UK will be shipped delivery duty unpaid, so may incur customs/duty charged and local VAT, depending on your location.

For orders under 500 units, the lead time is 2 weeks from the date of payment. For orders over 500 units, lead time is 3 weeks.

Delivery is included in the unit cost for customers within the UK.

Please note that all orders delivered outside the UK will be shipped delivery duty unpaid and may incur customs/duty charged and local VAT, depending on your location.

Please email us at press@halobottle.com or submit our Press Contact form.